0800 400 915 [email protected]

How the Medical Alert Alarm Works

The Personal Medical Alert Alarm is very easy to use. You can change any of your emergency contacts at any time. You can turn on or off features like fall detection warnings or low battery warnings.

Location Finding


Fall Detection

Geo Fencing

No Ongoing Costs

Personal Safety Alarm. What it does

Personal Medical Alarms medical alarms NZ

The Personal medical alert alarm is Australia & New Zealands best ‘Go anywhere’ personal medical alarm with inbuilt GPS satellite positioning capabilities.  

Personal Alarm – Press the SOS during a medical event, panic, duress or simply when you need help, and the device will send out an SMS to up to 10 people of your choice. You can even program the alarm to start calling those phone numbers. You can even include 111. Requires 2Degrees, One.nz or Spark SIM card.

LOCATION FINDING – If you’re worried for an elderly person that may wander, trying to locate a family member if they are missing or even track a loved one- simply text ‘Loc’ (for locate) anytime and the personal safety alarm will respond by returning an SMS with the user’s location. This SMS  will contain the Google Maps hyperlink, simply tapping the link will display the location of the wearer on Google Maps or internet browser. 

GEOFENCE – You can set three GEOFences so if a person enters or leaves an area, the persons monitoring the units will be notified by SMS of GEO Fence being broken. Great for those that tend to wander or have dementia. 

FALL DETECTION – Are you worried about falls? The alarms includes Fall Detection with audible false alert message  that wearers can cancel for false alarms. 

RECEIVING AND MAKING A NORMAL PHONE CALL – Call into the personal security alarm anytime and the incoming call can be answered by the user pressing the SOS button momentarily. Press and hold the discreet side call button to make a normal phone call to the first emergency contact. 

EASY TO PROGRAM – Simply program the personal safety alarm by texting commands from any mobile phone.

Works in the home or wherever you are, providing you have 4G cellular coverage. Please contact your network provider to confirm coverage in your area. 

Works with One.nz 2Degrees Spark or One (Vodafone or Telstra for Australia) 4G prepay or ‘contract’ SIM cards- SIM Not included. You will need to purchase separately 


#1: Pressing SOS sends help text messages to 10 emergency contacts

The pendant alarm will send a “Help Me” text message/SMS to each emergency contact person when the contact number is a mobile phone. You can choose to have no calls going out and text message alerts only (Recommended)

#2: Sends the GPS location of the pendant to emergency contacts

Each of the help me text messages contain a link to Google Maps with the pendant location via the inbuilt GPS accurate to within a few meters.

#3: OPTIONAL – Calls 10 emergency contacts sequentially in your preferred order (Not recommended)

Press the SOS button and the alarm pendant begins to call your contacts in your chosen order. The wearer talks and listens hands free through the pendant like a speaker phone.

#4: Pendant automatically calls and answers in speakerphone mode

When the first responder calls you, no need to fiddle with buttons, it answers automatically. Hands free communication through the in-built microphone and speakerphone with clear, high quality audio & mic.

#5: Fall detection text messages sent to emergency contacts

The Pendant Alarm contains a fall detection feature. When a serious fall is detected, it will vibrate for a short time before sending text messages and making the emergency contact automatically.

Feel Confident, be independent – Live your life!

Emergency Contact Features


If you are a carer, emergency contact or responder for the personal alarm, there are additional features that can benefit you.

#1. Anyone knowing the pendant alarms phone number can call the pendant, and the pendant can call out like a normal cell phone. 

Someone can call the mobile phone number of the pendant and talk to the wearer through the in-built speaker and microphone. Additionally, the wearer can press the side talk button anytime and make a call to a predefined emergency contact like a regular phone using the speakerphone.

#2. Send a text message to the pendant to find outs it’s location via Google Maps

If you wish to you can send a simple text message to the pendant and you will receive a reply text showing the wearer’s location on a link to Google Maps.

#3. Any of the emergency contacts can be changed at any time

The Pendant Alarm’s contacts be can easily changed anytime, simply by sending text message commands to the pendants phone number. It responds with confirmations after programming and all settings can be checked using the same method

#4. Optional low battery messages can be sent to emergency contacts

You can choose to have a ‘low battery’ warning text message send to each emergency contact when the battery falls to below 15% charge. The default is that the ‘low battery’ warning is on. This can be turned off if desired.

#5 Optional wandering help messages sent to emergency contacts

The Pendant Alarm has a Geo Fencing (Invisible fence) feature that allows warning text messages to be sent if the wearer strays outside outside a defined area such 200 meters or 500 meters. Ideal for some people suffering from dementia or if you want to ‘fence’ an area the should not be.

#6 Program the pendant alarm by sending it text/sms messages

After you receive your Pendant Alarm you are able to change settings and turn on/off features by sending simple text/sms messages to the pendant phone number.

#7 Weatherproof – wear it in the shower or rain

The Pendant Alarm is weatherproof so it can be worn in the shower or the rain. It is also dust proof and can be used in dusty or rugged locations with care.

#8 Easy recharging

The included magnetic charging cable allows the wearer to pop in on when it needs to be recharged. Many people keep the magnetic charging cable next to their bed and recharge it overnight. One recharge should give about 3 days use.